Comments for Hell Pizza

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Hell Pizza

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Oct 26, 2009
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They take this seriously.
by: Sarah

Here is an e-mail response when I was trying to find out exactly what "glutened" me one evening. I didn't blame them ... just asked if there could have been a mistake and explained that I was trying to eliminate possibilities. Here is there response:

"I wanted to assure you that offering a gluten free alternative is something we take very seriously. All our staff are trained in our gluten free procedures, and which toppings do and do not contain gluten. As Lulu mentioned we have separate pans used for cooking that don’t come in contact with items containing gluten. The pizza maker will put on fresh gloves to make the pizza and we have a separate knife specifically for cutting gluten free pizzas that is washed every time prior to use to ensure there is as little possibility for contamination as possible. I have a feeling that the cake slice used to extract the base from the pan may not have been washed prior to use – and this could have unfortunately caused a small amount of semolina from another pizza to come in contact with your base.

Again, thanks for your feedback and I will take this opportunity to re-iterate the importance of our procedures with all our staff."

In all honesty, I don't think it was the pizza but I had to check ... but they took it seriously, promised to fix it up if it was their problem ... and the pizza was REALLY good.

Aug 09, 2008
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Gluten-free bases are not vegan
by: Anonymous

Watch out -- I am currently trying a gluten and dairy-free diet, and Hell informed me this evening that their gluten-free bases contain dairy, so if you are having the gluten-free base, that may not be a suitable option for vegans.

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